UNOX Destek Portalı

Talebinizi hızlıca oluşturun veya mevcut taleplerinizi güvenle takip edin.

İade / tamir, destek ve geri bildirim süreçlerini tek ekrandan yönetebilirsiniz. Talep oluşturduktan sonra tüm güncellemeleri e-posta bağlantınız ve portal ekranı üzerinden izleyebilirsiniz.

Request Type

PRODUCT RETURN / REPAIR FORM

If you experience any issues with the products you have purchased or if the products do not meet your needs, you may return them after delivery. The legally specified return period is 7 days. Starting from the delivery date, you may return the products within 7 days together with the invoice.

The conditions for the products you wish to return are as follows:
- Unused, undamaged, with all labels intact and all accessories included.
- Returned with the original invoice provided.
- A return form approved by Tekpa Dış Ticaret ve Pazarlama Ltd. Şti.

Please complete the form below in full.

INVOICE NUMBER:
INVOICE DATE:
COMPANY NAME:
NAME SURNAME:
PHONE:
EMAIL:
TYPE OF PAYMENT YOU MADE:
BANK YOU MADE THE PAYMENT TO:
PRODUCT YOU REQUESTED TO RETURN / REPAIR	PRODUCT NAME
	PRODUCT CODE:
REFUND WILL BE MADE TO	BANK NAME:
	ACCOUNT NUMBER:
	BRANCH NUMBER:
	IBAN NUMBER:

REASON FOR RETURN

INCORRECT SHIPMENT	DEFECTIVE (FAULTY) PRODUCT	RETURN / REPAIR (Return of product within 7 days)
Name of the Product You Ordered: Product Code You Ordered: Name of the Received Product: Code of the Received Product:	Please briefly describe the defect of the product:	Please briefly explain the reason for the return/repair:

** Returns of products that arrive without approval from our company will not be accepted under any circumstances and will be sent back.
** For returned products, the shipping cost is the responsibility of the sender.

Attachment / Image İzin verilen uzantılar: JPG, JPEG, PNG, PDF, DOC, DOCX, XLS, XLSX. Maksimum dosya boyutu: 16 MB.

Support

Talebinizi hızlıca oluşturun veya mevcut taleplerinizi güvenle takip edin.

PRODUCT RETURN / REPAIR FORM

REASON FOR RETURN

SUPPORT REQUEST FORM

FEEDBACK FORM