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PRODUCT RETURN / REPAIR FORM

If you experience any issues with the products you have purchased or if the products do not meet your needs, you may return them after delivery. The legally specified return period is 7 days. Starting from the delivery date, you may return the products within 7 days together with the invoice.

The conditions for the products you wish to return are as follows:
- Unused, undamaged, with all labels intact and all accessories included.
- Returned with the original invoice provided.
- A return form approved by Tekpa Dış Ticaret ve Pazarlama Ltd. Şti.

Please complete the form below in full.
INVOICE NUMBER:
INVOICE DATE:
COMPANY NAME:
NAME SURNAME:
PHONE:
EMAIL:
TYPE OF PAYMENT YOU MADE:
BANK YOU MADE THE PAYMENT TO:
PRODUCT YOU REQUESTED
TO RETURN / REPAIR
PRODUCT NAME
PRODUCT CODE:
REFUND WILL BE MADE TO BANK NAME:
ACCOUNT NUMBER:
BRANCH NUMBER:
IBAN NUMBER:

REASON FOR RETURN

INCORRECT SHIPMENT DEFECTIVE (FAULTY) PRODUCT RETURN / REPAIR
(Return of product within 7 days)
Name of the Product You Ordered: Product Code You Ordered:
Name of the Received Product: Code of the Received Product:
Please briefly describe the defect of the product: Please briefly explain the reason for the return/repair:

** Returns of products that arrive without approval from our company will not be accepted under any circumstances and will be sent back.
** For returned products, the shipping cost is the responsibility of the sender.

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SUPPORT REQUEST FORM

FEEDBACK FORM

Your Email Address

Contact Information

Address:Cumhuriyet Cd. No:67, 41400 İnönü Gebze Plastikçiler Osb/Gebze/Kocaeli
Tel: +90 262 502 11 48
E-Mail: [email protected]

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  • Home
  • CORPORATE
    • About Us
    • Exhibitions
      • VALVE WORLD EXPO
      • KTM 2022 EXHIBITION
      • IFAT 2022 EXHİBİTİON
      • WIN EURASIA EXHİBİTİON
      • 2021 ISK-SODEX Fair
    • Dealers
    • Our Quality Policy
  • Products
    • Solenoid Valve
      • General Purpose Solenoid Valves
      • Steam Solenoid Valves
      • Compressor Solenoid Valves
      • Piston Type Solenoid Valves
      • Wedge Body Solenoid Valves
      • Full Bore Solenoid Valves
      • Stainless Steel Solenoid Valves
        • Stainless Steel Steam Solenoid Valves
        • Stainless Steel General Purpose Solenoid Valves
        • Stainless Steel Compressor Solenoid Valves
      • Purge Solenoid Valves
      • Latch Solenoid Valves
      • Fuel Solenoid Valves
      • Vacuum Solenoid Valves
      • Spare Parts and Accessories
    • Actuators
      • Electric Actuators
      • Pneumatic Actuators
    • Actuator Valves
      • Electric Valves
        • Electric Actuated Valves
        • Mini Motorized Valves
      • Pneumatic Valves
        • Pneumatic Actuator Accessories
        • Pneumatic Actuated Valves
        • Pneumatic Piston Valves
    • Steam Traps
      • Steam Trap
      • Vacuum Breakers
      • Steam Separators
    • Control Valves
      • Electric Motorized Control Valves
      • Pneumatic On-Off Control Valves
      • Pneumatic Proportional Control Valves
      • Hydraulic Control Valves
      • Fire Group Control Valves
      • Control Systems
        • Flow PID Control Systems
        • Pressure PID Control Systems
        • Temperature PID Control Systems
      • Hot Oil Valve
    • Boiler Automation Systems
      • Sampling Container
    • Valve Group
      • Knife Valves
      • Check Valves
      • Safety Valves
      • Butterfly Valves
      • Ball Valves
      • Y-Type Strainers
      • Gate Valves
      • Globe Valves
      • Gearboxes
      • Dismantling Part
    • Level and Flow
      • Flow Products
      • Level Switches
      • Level Electrodes
      • Level Gauges
    • Expansion Joints and Hoses
      • Stainless Steel Flanges
      • Expansion Joints
      • Flexible Metal Hoses
    • Fantini Cosmi
  • DOCUMENTS
    • Catalogs
    • Certificates
    • Images
    • Videos
    • Connection Diagrams
    • Calculation Tools
      • Steam Trap Steam Loss Calculation Tool
      • Kv & Cv Calculator
  • Blog
  • E-Collection
  • Contact
  • Flag for English English
    • Flag for English Türkçe
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